Great Advice to those who Work with the Public

If you work in a bar or in customer service of any kind…

…Put a mirror behind you at the counter. This way angry customers who approach you will have to see themselves in the mirror behind you and the chances of them behaving irrationally lowers significantly.

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What do you think? What strategies do you, or your company, use to manage the risk of fraud and error in your organisation? Are you primarily proactive or reactive in your approach to risk management? Share your experience in the Comment box below.

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